![]() ![]() You have to say it about 15 times and then 15 different ways.” Three Initiatives that Foster Culture at HackerOne “For senior leaders,” Mitchell said, “I like to joke that they’re really chief reminding officers. During Mitchells’s second year with HackerOne, that factor increased by 14 points. “It's all about team health, organizational health, building clarity around your mission, and then over-communicating,” Mitchell emphasized. The root of this training is a book titled "The Advantage" by Patrick Lencioni. To address this problem and get an early win, Mitchell and her team collectively decided to move forward with a training named Team One. When she joined as CPO, the employee engagement survey results indicated that trust in executive leadership was particularly low. The best training programs are data-informed. Solving for Low Trust in Senior Leadership with Team One Training It doesn't mean that you have to know the answer to everything, but you have to be present and willing to collaborate in a really open way,” Mitchell said. Perhaps one of HackerOne’s most unique and important values that Mitchell highlighted is "default to disclosure.” “We truly default to disclosure across the board.
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